Copyright Policy

Effective date: November 6, 2026

Ladoo respects intellectual property rights and expects its customers to do the same. This policy is part of the Ladoo Terms of Service. We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act, 17 U.S.C. § 512.

Reporting infringement

If you believe content hosted on Ladoo (for example a knowledge-base document, a crawled page, an agent's script or a voice) infringes your copyright, send a written notice to our designated agent that includes:

1. your physical or electronic signature;
2. identification of the copyrighted work you claim is infringed;
3. identification of the material you claim is infringing, with enough information for us to locate it (for example the phone number of the agent, the workspace name, or a URL);
4. your name, address, phone number and email address;
5. a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent or the law; and
6. a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Designated agent:
Copyright Agent
Ladoo
7901 4th St N, #34188, St Petersburg, FL 33702, United States
copyright@tryladoo.com
(833) 913-2024

Knowingly misrepresenting that material is infringing can make you liable for damages (17 U.S.C. § 512(f)).

What we do

When we receive a valid notice, we will remove or disable access to the material and notify the customer who provided it, with a copy of the notice.

Counter-notices

If your material was removed and you believe it was a mistake or misidentification, you may send a counter-notice to our designated agent that includes:

1. your physical or electronic signature;
2. identification of the material removed and where it appeared before removal;
3. a statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification;
4. your name, address and phone number, and a statement that you consent to the jurisdiction of the federal district court for your address (or, if outside the U.S., any judicial district in which Ladoo may be found) and will accept service of process from the person who sent the original notice.

We will forward the counter-notice to the original complainant. Unless they tell us within 10 business days that they have filed a court action, we may restore the material within 10 to 14 business days after receiving the counter-notice.

Repeat infringers

We will terminate, in appropriate circumstances, the accounts of customers who are repeat infringers. Accounts terminated under this policy are subject to the re-registration ban in Terms Section 11.4.

Other intellectual property and voice complaints

For trademark complaints, or if you believe an agent is using a clone or imitation of your voice or likeness without consent, email legal@tryladoo.com with the details. We take unauthorized voice cloning seriously and will investigate under our Acceptable Use Policy.