Go live: start taking real calls

When your agent answers test calls the way you want, it's ready for real callers.

#Checklist

1. Publish your agent. Click Save & publish on the agent's page. Callers always reach the published version. See Publish changes and version history.
2. Choose a paid plan. Go to Settings → Billing and pick a plan. Real calls start on Starter. See Plans and pricing.
3. Get a phone number. In Phone Numbers, click Get a number and choose which agent answers it. See Get a phone number.
4. Decide how callers reach it. Share the new number, or forward your existing line to it. See Forward your existing number.
5. Call it yourself from your mobile. Check the greeting, ask a question, and leave a message.
6. Open Calls and find your call, with its summary and transcript. See Review calls.

#After you go live

• Read your first few days of calls. They show what callers really ask.
• Turn on the morning summary email so you see yesterday's calls each morning.
• Invite your team so they can follow up on messages.