Forward your existing business number to Ladoo

You don't need to give customers a new number. Get a Ladoo number, then have your phone company forward your existing line to it. Your callers dial the number they already know.

#Choose how to forward

#Before you start

1. Get a Ladoo phone number and choose the agent that answers it.
2. Publish that agent and test it.
3. Have your Ladoo number ready, written as a 10-digit number like 5125550147.

#Mobile phones

Most US carriers turn forwarding on with a short code you dial from the phone itself. Common codes:

For when busy or unanswered, carriers use different codes or a setting in your phone. On iPhone, call forwarding is under Settings → Apps → Phone → Call Forwarding (forwards all calls). Android phones usually have it under the Phone app's Settings → Calls → Call forwarding, often with separate options for busy, unanswered and unreachable.

#Landlines and office phone systems

• Landlines: many providers use *72 to turn forwarding on and *73 to turn it off. Some offer "no answer" forwarding through their online account.
• VoIP and office systems (RingCentral, Google Voice, Zoom Phone, Grasshopper and others): look for call forwarding, call handling or after-hours routing in the admin settings, and add your Ladoo number as the destination. Many let you forward on a schedule, like after 6 PM and on weekends.

#Check it works

1. Call your business number from a different phone.
2. Let it ring, or don't answer, depending on what you set up.
3. Your agent should answer. The call shows up in Calls a moment later.